FAQ
PRODUCT QUESTIONS
What size grip should I buy?
Grips are very much a personal preference. There is no right or wrong size because it is what feels best to you. ESI does recommend the chunky style for grips shift because of the transition. You can read our complete sizing guide here!
How do I install ESI Grips?
Clean your handlebars. Press in end caps. Using rubbing alcohol, hand sanitizer or window cleaner, wet bar and inside of grip with a generous amount of liquid, pull grip onto bar with rag. Let dry for 24 hours. Watch our video here!
Can I remove ESI grips?
Yes! Slide a dull item under grip (careful not to scratch bar or stretch grip), squirt rubbing alcohol, window cleaner or water under grip, twist grip off bar. Clean inside of grip with rubbing alcohol or window cleaner and reinstall. If you have access to a compressor just blow them off. You can also use a plastic syringe! Watch our video here!
Will ESI MTB grips fit my bar?
Our grips were created for the industry standard size handlebar, which is about 22mm.
Will ESI MTB grips work for grip shift?
Yes! You can cut ESI grips with sharp scissors, utility knife, pipe cutter, etc. Hold next to your bar and cut leaving an extra 1/8” in length. We recommend chunky style for a smooth transition to your shifter. Watch our video here! You can also request your grips to be trimmed for free when you place an order. Simply add a note to your order with the specific length you would like them trimmed to!
How do I clean my grips?
We recommend cleaning your grips often! Since they are non-porous sweat and sunscreen can stay on the surface. Please clean your grips with a soft brush or rag and anything you use to clean you bike!
Do ESI grips contain any latex or rubber?
ESI silicone grips and end caps do not contain any natural rubber or natural rubber latex in its components or ingredients.
What does the listed weight of the grips include?
The listed weight of each model includes both grips and bar plugs. Weight can vary +_
Are all of your products made in the USA?
Yes! From our grips to our bar plugs, everything we sell is made in the USA.
What's the difference between Fatty's & Plush?
There is actually no difference between the Plush and the Fatty's besides the packaging and bar plug decal! We created the Plush for extra comfort and padding marketed to more casual riders, but then our racers loved them so much that we came out with them in our traditional branding!
Will ESI grips work on my gym equipment?
Yes! If your bars are 22mm, our grips are the perfect fit. We recommend our Longer Grips or you can place an order for custom sizes. Contact us for more details and options.
Why is there no tread pattern or logo on ESI grips?
ESI believes logos should be at the end of your bar and tread patterns belong on your tires, not on your grips. Silicone contours to the shape of your hand. It is like having a custom mold of your hand every time you grab your bars.
TROUBLESHOOTING - TIPS & TRICKS!
The bar ends that came with my grips are too big for my bars.
Using scissors or a utility knife, lay your end cap on its logo, safely cut the ridges into a triangle shape. The smaller the bar the more you cut off.
The bar ends that came with my grips are too small for my bars.
Wrap our silicone tape (or electrical tape) around the rings of your end cap and install or try a pair of our RCT Bar Plugs!
I crashed and chunked out the end of my grip.
Repair the grip with some of our silicone bonding silicone tape to prevent further tearing! If you crashed within 30 days of purchase, fill out the form here!
I crashed and now the tip of my grip moves.
Remove grip and wash inside with rubbing alcohol or window cleaner until there is no debris or dirt in grip. Wash bar and reinstall grips. Note: If grip still moves then the silicone has been stretched. If you do not have grip shift remove grip and reinstall placing the stretched area on inside of bar.
I installed my grips and they are moving.
Remove the grips. Using rubbing alcohol or window cleaner, clean the inside of your grips. Clean your bars thoroughly. Reinstall your grips with rubbing alcohol. Note: If your grips still move, please contact us.
Any other issues...
If you have a problem that has not been addressed, please contact us via our contact page.
ORDER QUESTIONS
Do you offer Returns or Exchanges?
Yes! Please read our Return Policy here.
I ordered off Amazon and something is wrong with my product. Who do I contact?
Amazon Can Be Confusing!
Amazon is a large marketplace with thousands of individual resellers who often list the same products and compete for the “Buy Box” by offering the lowest prices and fastest shipping. However, this does not mean these sellers are authorized to sell our products or represent the ESI Grips brand.
While Amazon has created a storefront labeled “ESI Grips,” purchases made through Amazon are not necessarily made directly from us. Because of this, if you experience an issue with your order—such as a damaged item, missing components, or packaging that doesn’t match official ESI Grips branding—you’ll need to contact Amazon Customer Service directly. We do not have access to your order or its details.
For warranty-related issues, however, please reach out to us directly here —we’re here to help!
Do you ship internationally?
We now have exclusive partners around the world, so we no longer ship internationally. Please shop through your local ESI Grips Distributor! You can find a complete list here!
Can I order custom lengths of grip?
Yes! Please fill out the form here and we will provide you with details and options!
Does ESI guarantee its products?
Yes! Your ESI product is guaranteed to the original purchaser to be free from manufacturing or workmanship defects for a period of 30 days from the date of its original purchase. Simply fill out this form and explain the defect and we will authorize the proper exchanges. When purchasing from ESI you’re guaranteed to receive quality products.
I damaged my new grips. Can you help?
Yes! If your grip was damaged within 30 days of purchase, you could also qualify for a replacement. Please fill out the form here!
BUSINESS QUESTIONS
How can I become an ESI dealer?
Please fill out an application here! You must be a retailer in the Cycling Industry to qualify. We do not partner with 3rd Party Resellers outside of our industry.
I am a manufacturer; do you sell OEM?
Yes! Please fill out our OEM application here. Please note: these products must be installed and cannot be sold to the public.
I have a bicycle rental store; do you sell OEM?
Yes! Please fill out our OEM application here. Please note: these products must be installed and cannot be sold to the public.
How do I become an ESI Grips Distributor?
Please fill out the application here. If you are located outside of the USA, please check our Distributor List to see if there is already an exclusive ESI Grips Distributor in your area.
Can I order custom engraved grips wholesale for my business?
Yes! Please contact us at support@esigrips.com for pricing.
SPONSORSHIP QUESTIONS
Do you sponsor any racers or clubs?
Yes! Please visit our Sponsorship Application page here.
Your Sponsorship Application is closed, when will it reopen?
Our sponsorship application opens at the end of the year. You can find out more information about our sponsorship program here!
Do you have an affiliate program?
Yes! Please email us at media@esigrips.com or fill out the application here!
I have a non-profit organization, can you help?
Yes! We love partnering with non-profits. Please email us at sponsorships@esigrips.com.