Amazon Can Be Confusing!

Amazon is a large marketplace with thousands of individual resellers who often list the same products and compete for the “Buy Box” by offering the lowest prices and fastest shipping. However, this does not mean these sellers are authorized to sell our products or represent the ESI Grips brand.

While Amazon has created a storefront labeled “ESI Grips,” purchases made through Amazon are not necessarily made directly from us. Because of this, if you experience an issue with your order—such as a damaged item, missing components, or packaging that doesn’t match official ESI Grips branding—you’ll need to contact Amazon Customer Service directly. We do not have access to your order or its details.

For warranty-related issues, however, please reach out to us directly—we’re here to help!

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